Terms and conditions
CURIOUSCIRCLE-UNIPESSOAL, LDA, hereinafter referred to as Fabric Fair, is a company dedicated to the fabric trade.
1. General Acceptance Policy
Anyone wishing to access this website can do so, simply accepting the applicable Terms and Conditions and principles governing the use of the site.
Feira dos Fabrics reserves the right to revise or unilaterally change the Terms and Conditions at any time. The Terms and Conditions valid for the customer are those in force at the time of use of the website.
2. Prices
A. The prices shown in the virtual store include VAT at the normal rate in force at the time of purchase and possible additional costs, except for costs arising from shipping costs. The value of the shipping costs will be added later in the ordering process.
B. The prices of the products presented and the shipping costs will be duly detailed in the final validation phase of the order.
C. The pricing, promotions and discounts policies that are applied on the website www.feiradostecidos.com may not be practiced in physical stores, and vice versa.
D. The prices established in the virtual store are only valid for the day they are announced, remaining in force for the customer who orders on that date.
E. In case of exchange (replacement) of the product, the assigned price will be that of the substituted product and not the one originally ordered.
F. Prices and specifications subject to change without notice.
3. Payment
Payment can be made in the following ways:
Through your Paypal account or by Credit Card. If you intend to pay by Credit Card, at the end of the order you will be redirected to Paypal where you can choose the Credit Card option, even if you do not have an account opened with Paypal and do not want to have one;
By Bank Transfer, payments will only be validated after receipt of proof and subsequent verification of good collection. Payment must be made within 48 hours, otherwise the order may be cancelled;
By Multibanco Reference, you will be sent the data relating to the purchase in order to pay the amount indicated at an ATM indicating the Entity, the Reference and the Amount using the option "Payment for purchases and services".
4. Order Submission Process
The processing of the shipment of your order is only indicated after verification of good collection and includes verification of stocks, quality control of the products, verification of the articles and delivery to the carrier (CTT). All shipments are processed during Feira dos Fabrics store opening hours. Orders placed after 13:00h will only be processed on the next business day, however, whenever possible, we will ship on the same day. Orders are processed from Monday to Friday.
We only ship to mainland and island Portugal.
5. Deadlines and Warranties
The average delivery time is 3 to 17 business days.
It is not possible to combine delivery times or dates. If the order is not received (either because the volume of the order is large or because there is no one at the shipping address to receive the product), it will be necessary to pick up the order at the nearest post office. Feira dos Fabrics reimburses the customer in the event of loss or misplacement of goods in an amount equal to the carrier's compensation, deducting shipping costs from this amount. If there is no compensation, no refund will be made.
If the customer has not picked up / claimed the order and it has been returned to the sender, it will only be resent after payment of shipping costs.
6. Returns / Exchanges
It is only possible to return/exchange an item until payment has been made. Since the fabrics will be cut according to the specifications and measurements requested by the customer, it will not be possible to exchange or return items after payment confirmation.
7. Order Cancellation
The cancellation of the order can only be done until payment has been made, since only after payment will the fabric be cut according to the measurements requested by the customer.
After payment, the customer will not have the right to cancel the order and terminate the supply contract, under the terms of paragraph c) of article 7 of Decree Law no. 143/2001, of April 26, namely :
"Supply of goods made according to the consumer's specifications or clearly personalized or which, due to their nature, cannot be sent back or are likely to deteriorate or perish quickly".
The customer must notify us of their intention to cancel the order and terminate the contract in writing, using any durable medium, preferably by email: sent to our address: geral@feiradostecidos.com
8. Color Variations
The Fabric Fair takes the greatest care in the description of the fabrics and the quality of the photographs presented to ensure maximum customer satisfaction. However, the color of fabrics may differ from that shown on your monitor. As such, we accept no responsibility. In general, small variations in color and fabric structure may also occur, which is inevitable, however these variations do not represent a defect in the article.
9. Privacy and Security Policy
Feira dos Fabrics collects your personal data for billing purposes and assumes a commitment to privacy and security in the processing and maintenance of each customer's personal data. All your personal data is transmitted via a secure SSL connection. The acquired information will not be shared with third parties except some data with the carrier (CTT) when sending your order. As a customer, you are entitled to access your personal information free of charge. In addition, you have the right to have this information changed.
10. Stock Availability
The Fabric Fair has an exclusive stock for the virtual store, however, at the time of ordering the stock may not be updated in time, that is, the products may not be available either in the virtual store stock or in the physical store stock . If the customer wishes to purchase a larger quantity of product than the stock available in the virtual store, please contact us at our email address: geral@feiradostecidos.com
11. Confirmation of Terms and Conditions
The customer must accept and confirm our general Terms and Conditions to be able to buy on the website w ww.feiradostecidos.com . Only then will it be possible to access the registration in the system to proceed with the order.
12. Images protected by copyright
All images presented on this website are protected by copyright, and may also be subject to other restrictions. The use of images is only possible with the authorization of the Fabric Fair. The copyright remains in full force even if the images are archived.
13. Electronic Complaint Book (LRE)
https://www.livroreclamacoes.pt/inicio
14. Cookies
This website uses cookies, which are small files that are stored on your computer, identifying you as a unique user and saving your personal preferences and technical information in order to guarantee a better use of the website. By accepting these Terms and Conditions you are confirming your acceptance of our cookies policy.